Privacy Statement for Bot Lighting Services
1. Introduction and Scope of application
Bot
Lighting care about your privacy.
This
Privacy Policy will take effect on 5th May 2019. This Privacy
Statement for BOT LIGHTING S.R.L. Services (“Privacy Statement” or “Statement”)
describes information that Bot Lighting, and its subsidiaries and affiliates
(collectively, “Bot Lighting”) collect, use, share, and store, including
personal information (i.e., information that personally identifies you, such as
your name, email address or billing information, or other data that can be
reasonably used to infer this information).
This
Statement focuses on information related to the operation of Bot Lighting
services. In this Statement, the
expression “Bot Lighting Services” or “Services” includes our Mobile Apps, Cloud
Services, and Subscription Services as defined in our Terms of Service. The Services are for use in connection with Bot
Lighting hardware products (“Bot Lighting Products” or “Products”).
2. Our commitment to you
Bot
Lighting take your privacy seriously.
Except for provided in this Privacy Statement, Bot Lighting will not
disclose your personal information to a third party.
By
using or otherwise accessing the Services, you agree to allow Bot Lighting to
collect and process information as described in this Statement. If you disagree, please stop using or
otherwise accessing the Services.
By
using or otherwise accessing the Services, you agree that Bot Lighting may
transfer your personal information from the place you reside to places where Bot
Lighting’s servers reside. You
acknowledge and understand that the privacy protections and legal requirements,
including the rights of authorities to access your personal information, in
some of these countries may not be equivalent to those in your country.
3. Information Bot Lighting receives or collects
The
Services collects the following information (collectively “Your Information”)
(1) Information about you and your
account. When you create an account, Bot
Lighting receives and stores the information about you that you provide. When you use or otherwise access the
Services, Bot Lighting receives and stores the information associated with your account. Such information includes, but not limited to
email address, password, avatar, account nickname, account creation date and
time, account registration country, the date and time of each login.
(2) Information
about your own device. When you use or
otherwise access the Services through your own device (e.g., a tablet, or a
smartphone), Bot Lighting receives and
stores information associated with your own device, including but not limited
to the IP address, and operation system information.
(3) Information
about the Products. When you use the Products, Bot Lighting
receives and stores information associated with the Products, including but not
limited to product icon, product name, model number, serial number, MAC
address, product UUID, device status (e.g., battery charge level,
online/offline status, operation indicators), device properties (e.g.,
functional name, functional code, read/write status, manufacturer
identification, product name, network status), software version information,
firmware version information, hardware information, and product location.
(4) Information
about the configurations, settings, and data you create and edit through the
Mobile Apps, including but not limited to the home setup, home sharing,
multi-home setup, multi-home management, scene setup, scene configurations,
scene properties, room setup, room configurations, room properties, security
setup, security configurations, security properties, and IFTTT (“if this then
that”) rules.
(5) Information
about your account activities, including logs of account logins, device logs,
scene use logs, IFTTT logs, security system logs.
(6) Information
you submit. When you submit or publish information through the Services, Bot
Lighting receives and stores the information you submit
or publish and other data associated with the information you submit or
publish, including but not limited to the feedback you submit through the
Mobile Apps (including pictures and videos), the activities you participate in,
the date and time associated with your submission or publication.
(7) Environmental
data from the sensors of the Products. Bot
Lighting receives and stores environmental data from the
sensors of the Products, including but not limited to current temperature,
humidity, ambient light, still images captured by the sensors, and motion
detection signals (whether something is moving). By recording these data, Bot
Lighting is able to detect unusual conditions (such as
someone is tempering with your doorbell).
(8) Video
and audio signals and data. When you
enable the recording or streaming features of the Products, Bot
Lighting may record and process video or audio recordings
from the Products, subject to your configuration and settings. This may include capturing and sending to you
portions of this data as part of a notification or analyzing the data to
identify motion or other events. Bot
Lighting may process information from the Products so that
Bot Lighting can send you alerts when something happens. In addition, if you have the recording
features enabled, Bot Lighting will capture,
process and retain video and audio data recordings from the Products for a
predetermined period (for example, 10 or 30 days) and you will be able to
access those recordings using the Services during that time.
Additionally,
when you submit comments through the Mobile Apps, Bot Lighting
receives and collects the comments (including pictures and videos), and
information associated with your Account.
When you contact Bot Lighting’s customer
services, Bot
Lighting collects and records your
personal information, such as your name, account nickname, phone number, email
address and other contact information.
During
processing and collecting Your Information, if Bot Lighting identifies
activities against the law, rules by government agencies, or Bot Lighting’s
Terms of Service, Bot Lighting may take
actions, including reporting to relevant government authorities.
4. Use of Your Information
Bot Lighting uses Your
Information to provide our services and products. Below are examples of how Bot Lighting uses
Your Information:
(1) Creating
your account: When you create an
account, Your Information will be used to create your account and account
profile.
(2) Verifying
your identity: Your Information will be
used to verify your identity.
(3) Accessing
and using the Services: Your Information
will be used to activate your access to the Services, and maintain the
operations of the Services.
(4) Locating
and diagnosing the Products: Your
Information will be used to locating the Products and, diagnose the Products if
they are not functioning properly.
(5) Adding
metadata to Your Information: Your
Information will be used to create tags and metadata (e.g., geographic
locations and time stamps) that will be added to Your Information (such as
still images, videos, and audio signals).
(7) Internal
purposes: Bot Lighting may also use
Your Information for internal purposes, such as use Your Information in an
aggregated, non-identified form for understanding our user base, researching to
improve Bot Lighting’s products,
services and customer relations, and helping Bot Lighting
make business decisions.
(8) Sending
notifications: Bot Lighting
may use Your Information to send your important notices, promotional
information, and marketing materials.
(9) If there are any changes in how
Your Information is used, you will be notified through email or a clear notice
posted in our Mobile Apps. You will be
able to notify Bot Lighting whether you agree to such changes.
5. Disclosure to Third Parties
Bot Lighting does not
disclose Your Information to a third party, except in limited situations:
(1) Required
by the normal operation of the Services.
The Services rely on or interoperate with third party products and
services. These third party products and
services may have to access Your Information.
By using or otherwise accessing the Services, you consent to disclose Your
Information to the third parties that provides functions or facilities required
by the normal operation of the Services.
(2) When
required by local laws and regulations, or ordered by courts or government
agencies, Bot Lighting will
transfer or disclose Your Information to comply with such laws, regulations,
and orders.
(3) Upon
the sale or transfer of the company and/or all or part of its assets, Your
Information may be among the items sold or transferred. Bot Lighting
will request a purchaser to treat the information under the privacy statement
in place at the time of its collection.
(4) At
your request or with your consent, Bot Lighting may disclose
Your Information.
Bot Lighting prohibits any third
party from collecting, editing, selling, disseminating Your Information in any
manner. If a user of the Services
engages such activities, Bot Lighting will suspend or terminate that user’s
account and rights.
6. Access, update, correct, erase or restrict processing your
personal information
(1) You
can assess personal information that Bot Lighting
hold about you. When you request to access your personal information, you will
be asked to verify your identity before Bot Lighting
proceed with your request. Once Bot Lighting
obtain sufficient information to accommodate your request, Bot Lighting
shall proceed to respond to your request within any timeframe set out under
your applicable data protection laws.
(2)
A copy of
your personal data collected and processed by us will be provided to you upon
your request free of charge. For any extra requests of the same information, Bot Lighting
may charge a reasonable fee based on actual administrative costs according to
the applicable laws.
(3)
If you would
like to request access to your personal data held by us or if you believe any
information Bot Lighting are holding on you is incorrect or incomplete, please
write to or email us as soon as possible at the email address below. Email: supporto_IT@botlighting.it.
(4)
For details
relating to the personal information in your account, you may also access and
change them at account setting by logging into your account on your mobile
device or our website.
(5) If
you are Europe Union user under General Data Protection Regulation (GDPR), you
may request to delete your personal information (“right to erasure” or “right
to be forgotten”). Bot Lighting
will process your request in a manner consistent with GDPR.
(6) If
you are Europe Union user under GDPR, you may request us not to process your
personal information (“right to restriction of processing”). Bot Lighting will
process your request in a manner consistent with GDPR.
(7) If
you are Europe Union user under GDPR, you may request not to be subject to a
decision based solely on automated processing, which produces legal effects
concerning you or similarly significantly affects you. Bot Lighting will process
your request in a manner consistent with GDPR.
(8) If
you are Europe Union user under GDPR, you have the right to receive your
personal information in a structured, commonly used format and transmit the
information to another data controller. Bot
Lighting will process your request in a manner consistent with GDPR.
7. Withdrawal of consent
(1) You
may withdraw your consent for the collection, use and/or disclosure of your
personal information in our possession or control by submitting a request by
contact with supporto_IT@botlighting.it or
through the Mobile Apps (such as clicking the “Withdraw” button in the Privacy
Policy page in the Mobile Apps). Bot Lighting will process your request within
a reasonable time from when the request was made, and thereafter not collect,
use and/or disclose your personal information as per your request.
(10)
Please note that
your withdrawal of consent could result in certain legal consequences. Further,
depending on the extent of your withdrawal of consent for us to process your
personal information, it may mean that you will not be able to enjoy Bot
Lighting’s products and services in the same way before withdrawing your
consent.
8. Deletion of Information
Bot Lighting
generally stores Your Information on Bot Lighting’s servers for as long as
needed by the normal operations of the Services. You can delete following user
information in the process of using Bot Lighting products and services through the
controls in your account.
(1) information
about you and your account;
(2) information
about your own device;
(3) Information
about the Products;
(4) Information
about the configurations, settings, and data you create;
(5) Information
about your account activities;
(6) Information
you submit;
(7) Environmental
data from the sensors of the Products;
(8) Video
and audio signals and data.
After
Your Information is deleted, backup copies may continue to exist for some time
before they are deleted. Bot Lighting may retain certain data for a longer
period of time if Bot Lighting is required to do so for legal reasons.
9. Security measures
Bot Lighting takes the
security of your personal information very seriously. Bot
Lighting endeavor to
protect your user information by taking all reasonable physical, electronic,
and administrative security measures in view of our resources and capabilities.
For example, Bot
Lighting will use
encryption technology to improve the security of user information. Bot
Lighting will use
trusted protection mechanisms to prevent user information from being
maliciously attacked. Bot Lighting will deploy
access control mechanisms to make every effort to prevent unauthorized
access. And Bot Lighting will host safety
and privacy protection training courses to enhance employee awareness of the
importance of protecting user information.
Bot Lighting will take reasonable practicable steps to safeguard
your personal information. However, you should be aware that the use of the
Internet is not entirely secure, and for this reason Bot Lighting cannot
guarantee the security or integrity of any personal information which is transferred
from you or to you via the Internet. Bot Lighting will take upon the personal
data breach, notifying the breach to relevant supervisory authority or under
some circumstances, and notifying the personal data breach to the data subjects
by complying with applicable laws, including your local data protection
legislation.
10. Integrity and Retention of Personal Information
Bot Lighting makes it easy for you to keep your personal
information accurate, complete, and up to date. Bot Lighting will retain your
personal information for the period necessary to fulfill the purposes outlined
in this Privacy Policy. When assessing these periods Bot Lighting carefully
examine our need to collect personal information at all and if Bot Lighting
establish a relevant need Bot Lighting only retain it for the shortest possible
period to realize the purpose of collection unless a longer retention period is
required by law.
11. How Bot Lighting deal with children's personal
information
Bot
Lighting understand the importance of taking extra precautions to protect the
privacy and safety of children using Bot Lighting products and services.
Children under the age of 16, or equivalent minimum age in the relevant
jurisdiction, are not permitted to create their own accounts.
Bot
Lighting Sites is not directed to or intended to be used by children under the
age of 16. If Bot Lighting learn that Bot Lighting have collected the personal
information of a child under 16, or equivalent minimum age depending on jurisdiction,
outside the above circumstances Bot Lighting will take reasonable steps to
delete the information.
12.
Cross-Border Transfers of personal information
Bot Lighting is a global company headquartered in Italy, which is
builds on the Microsoft's cloud ("Azure"), located in the United
States, to process or back up your personal information.
When
processing your information for the purposes described in this privacy
statement, your personal data may be transferred between your device and our
overseas facilities and systems. Bot Lighting have make efforts to implementing
appropriate safeguards for protecting your information in transmit, including
taking technical measures such as encryption technology and obtaining
information security certification. If you are concerned or unable to accept
related risk, you can refuse but you will not be able to enjoy Bot Lighting's
products and services.
13. Change of the Privacy Statement
This Privacy Statement may change from time to time. Bot Lighting
will provide notice of any changes by publishing such notice in the Mobile Apps
or by contacting you.
14. Contact us
If
you have any comments or questions about this Privacy Policy or any questions
relating to your personal data processing, please contact Bot Lighting
at the address below. You
can also raise a concern or lodge a complaint with a data protection authority
or other official with jurisdiction, if You are in European Union or United
Kingdom. You can find a list of data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en
BOT LIGHTING S.R.L.
Via Lombardia, 37/39 30030 - Cazzago di Pianiga – VE Italy
Email
Address: supporto_IT@botlighting.it
Thank you for taking the time to understand our Privacy Policy!