Privacy Statement for Linkind Services
Introduction and Scope of application
We care about your privacy.
Our Privacy Policy will take effect on 1th August 2020. This Privacy Statement for Linkind Services (“Privacy Statement” or “Statement”) describes information that Linkind, and its subsidiaries and affiliates (collectively, “Linkind”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).
This Statement focuses on information related to the operation of Linkind services. In this Statement, the expression “Linkind Services” or “Services” includes our Sites, Web Apps, Mobile Apps, and Subscription Services as defined in our Terms of Service. The Services are for use in connection with Linkind hardware products (“Linkind Products” or “Products”).
Our commitment to you
At Linkind, we take your privacy seriously. Except for provided in this Privacy Statement, we will not disclose your personal information to a third party.
By using or otherwise accessing the Services, you agree to allow Linkind to collect and process information as described in this Statement. If you disagree, please stop using or otherwise accessing the Services.
By using or otherwise accessing the Services, you agree that Linkind may transfer your personal information from the place you reside to places where Linkind’s servers reside. You acknowledge and understand that the privacy protections and legal requirements, including the rights of authorities to access your personal information, in some of these countries may not be equivalent to those in your country.
Information Linkind receives or collects
The Services collects the following information (collectively “Your Information”)
· Information about you and your account. When you create an account, Linkind receives and stores the information about you that you provide, including your name, email, and contact information. When you uses or otherwise access the Services, Linkind receives and stores the information associated with your account. Such information includes your billing address (including zip code, city, state, and country), , password, email address, account nickname, avatar, account creation date and time, the date and time of each login. information regarding purchases and payments through third-party payment services (e.g., PayPal).
· Information about your
own device. When you use or otherwise access the Services through your
own device (e.g., a desktop computer, a laptop, a tablet, or a smartphone),
Linkind receives and stores information associated with your own device,
including the device number, IP address, operation system information, software
version information, firmware version information, hardware information, access
date and time, SIM information, and IMSI/IMEI information，the current time zone of your own device,
information regarding the WiFi network information of our own device,
configurations associated with your own device.
· Information about the
Products. When you use the Products, Linkind receives and stores information
associated with the Products, including product icon, product name, model
number, serial number, MAC address, product UUID, device status (e.g., battery
charge level, online/offline status, operation indicators), device properties
(e.g., functional name, functional code, read/write status, manufacturer
identification, product name, network status
，WiFi network
information),
software version information, firmware version information, hardware
information, and product location and time zone.
· Information about the
configurations, settings, and data you create and edit through the Mobile Apps,
including the scene setup, scene configurations, scene properties, room setup,
room configurations, room properties, security setup, security configurations,
security properties, and IFTTT (“if this then that”) rules.
· Information about your
account activities, including logs of account logins, device logs, scene use
logs, IFTTT logs, security system logs.
· Information you
submit. When you submit or publish information through the Services, Linkind
receives and stores the information you submit or publish and other data
associated with the information you submit or publish,
our “Contact Us” feature, or other customer support tools, the activities you participate in, the date
and time associated with your submission or publication.
· Environmental data
from the sensors of the Products. Linkind receives and stores
environmental data from the sensors of the Products, including current
temperature, humidity, ambient light, still images captured by the sensors, and
motion detection signals (whether something is moving). By recording these
data, Linkind is able to detect unusual conditions (such as someone is tempering
with your doorbell).
· Video and audio
signals and data. When you enable the recording or streaming features of
the Products, Linkind may record and process video or audio recordings from the
Products, subject to your configuration and settings. This may include
capturing and sending to you portions of this data as part of a notification or
analyzing the data to identify motion or other events. Linkindmay
store and process information used and required for face and object recognition Linkind may process
information from the Products so that we can send you alerts when something
happens. In addition, if you have the recording features enabled, Linkind
will capture, process and retain video and audio data recordings from the
Products for a predetermined period (for example, 10 or 30 days) and you will
be able to access those recordings using the Services during that time. Privacy
and video surveillance laws in your jurisdiction may apply to your use of our
products and services. You are solely responsible for ensuring that you comply
with applicable law when you use our products or services. For example, you may
need to display a notice that alerts visitors to your home that you are using
our products or services. Capturing, recording video that involves other
people, or capturing other peoples’ facial feature information, may affect
their privacy rights.
·
To
help us understand the operation of Linkind APP, we will use mobile analysis
software such as Umeng Data Statistics SDK. We may record relevant information,
such as your frequency of use, crash data, overall usage, events that occur
within the app, cumulative usage, performance data, etc. We will not associate
the information stored in the analysis software with any of your personal information.
Additionally, when you submit comments through the Mobile Apps, Linkind receives and collects the comments, and information associated with your Account. When you contact Linkind’s customer services, Linkind collects and records your personal information, such as your name, account nickname, phone number, email address and other contact information.
During processing and collecting Your Information, if Linkind identifies activities against the law, rules by government agencies, or Linkind’s Terms of Service, Linkind may take actions, including reporting to relevant government authorities.
Use of Your Information
Linkind uses Your Information to provide our services and products. Below are examples of how Linkind uses Your Information:
· Creating your
account: When you create an account, Your Information will be used to
create your account and account profile.
· Verifying your
identity: Your Information will be used to verify your identity.
· Accessing and using
the Services: Your Information will be used to activate your access to
the Services, and maintain the operations of the Services.
· Locating and
diagnosing the Products: Your Information will be used to locating the
Products and, diagnose the Products if they are not functioning properly.
· Adding metadata to
Your Information: Your Information will be used to create tags and
metadata (e.g., geographic locations and time stamps) that will be added to
Your Information (such as still images, videos, and audio signals).
· Internal purposes:
Linkind may also use Your Information for internal purposes, such as
understanding our user base, auditing and research to improve Linkind’s
products, services and customer relations.
· Sending
notifications: Linkind may use Your Information to send your important
notices, promotional information, and marketing materials.
Linkind
may also use Your Information in an aggregated, non-identified form for
research and marketing purposes and to help Linkind make sales, marketing, and
business decisions.
If
there are any changes in how Your Information is used, you will be notified
through email or a clear notice posted in our Mobile Apps. You will be able to notify Leedarson whether
you agree to such changes.
Disclosure to Third Parties
Linkind does not disclose Your Information to a third party, except in limited situations:
· Required by the normal
operation of the Services. The Services rely on or interoperate with
third party products and services. These third party products and
services may have to access Your Information. By using or otherwise
accessing the Services, you consent to disclose Your Information to the third
parties that provides functions or facilities required by the normal operation
of the Services.
· When required by local
laws and regulations, or ordered by courts or government agencies, Linkind will
transfer or disclose Your Information to comply with such laws, regulations,
and orders.
· Upon the sale or
transfer of the company and/or all or part of its assets, Your Information may
be among the items sold or transferred. Linkind will request a purchaser to
treat the information under the privacy statement in place at the time of its
collection.
· At your request or
with your consent, Linkind may disclose Your Information.
Linkind prohibits any third party from collecting, editing, selling, disseminating Your Information in any manner. If a user of the Services engages such activities, Linkind will suspend or terminate that user’s account and rights.
Access, update, correct, erase or restrict processing your personal information
·
You can assess personal
information that we hold about you. When you request to access your personal
information, you will be asked to verify your identity before we proceed with
your request. Once we obtain sufficient information to accommodate your
request, we shall proceed to respond to your request within any timeframe set
out under your applicable data protection laws.
· A copy of your
personal data collected and processed by us will be provided to you upon your
request free of charge. For any extra requests of the same information, we may
charge a reasonable fee based on actual administrative costs according to the
applicable laws.
· If you would like to
request access to your personal data held by us or if you believe any
information we are holding on you is incorrect or incomplete, please write to
or email us as soon as possible at the email address below. Email: service@linkind.com.
· For details relating
to the personal information in your account, you may also access and change them
at account setting by logging into your account on your mobile device or our
website.
·
If you are Europe
Union user under General Data Protection Regulation (GDPR), you may request to
delete your personal information (“right to erasure” or “right to be forgotten”).
We will process your request in a manner consistent with GDPR.
· If you are Europe
Union user under GDPR, you may request us not to process your personal
information (“right to restriction of processing”). We will process your
request in a manner consistent with GDPR.
· If you are Europe
Union user under GDPR, you may request not to be subject to a decision based
solely on automated processing, which produces legal effects concerning you or
similarly significantly affects you. We will process your request in a manner
consistent with GDPR.
· If you are Europe
Union user under GDPR, you have the right to receive your personal information
in a structured, commonly used format and transmit the information to another
data controller. We will process your request in a manner consistent with GDPR.
Withdrawal of consent
·
You may withdraw your
consent for the collection, use and/or disclosure of your personal information
in our possession or control by submitting a request by contact with service@linkind.com. We will process your request
within a reasonable time from when the request was made, and thereafter not
collect, use and/or disclose your personal information as per your request.
· Please note that your
withdrawal of consent could result in certain legal consequences. Further,
depending on the extent of your withdrawal of consent for us to process your
personal information, it may mean that you will not be able to enjoy Linkind’s
products and services in the same way before withdrawing your consent.
Deletion of Information
Linkind generally stores Your Information on Linkind’s servers for as long as needed by the normal operations of the Services. You can delete following user information in the process of using Linkind products and services through the controls in your account.
·information about you and your
account;
·information about your own
device;
·Information about the Products;
·Information about the
configurations, settings, and data you create;
·Information about your account
activities;
·Information you submit;
·Environmental data from the
sensors of the Products;
·Video and audio signals and data.
After Your Information is deleted, backup copies may continue to exist for some time before they are deleted. Linkind may retain certain data for a longer period of time if Linkind is required to do so for legal reasons.
Security measures
Linkind takes the security of your personal information very seriously. We endeavor to protect your user information by taking all reasonable physical, electronic, and administrative security measures in view of our resources and capabilities. For example, we will use encryption technology to improve the security of user information. We will use trusted protection mechanisms to prevent user information from being maliciously attacked. We will deploy access control mechanisms to make every effort to prevent unauthorized access. And we will host safety and privacy protection training courses to enhance employee awareness of the importance of protecting user information.
We will take reasonable practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, and notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
Integrity and Retention of Personal Information
Linkind makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.
How we deal with children's personal information
We understand the importance of taking extra precautions to protect the privacy and safety of children using Linkind products and services. Children under the age of 16, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own accounts.
Linkind Sites is not directed to or intended to be used by children under the age of 16. If we learn that we have collected the personal information of a child under 16, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take reasonable steps to delete the information.
Transfer of personal information outside of your jurisdiction
Whenever Linkind shares personal data originating in the EEA with a third party which may or may not be a Linkind entity outside the EEA, we will do so on the basis of EU standard contractual clauses or any other safeguards provided for in the GDPR.
Change of the Privacy Statement
This Privacy Statement may change from time to time. Linkind will provide notice of any changes by publishing such notice on a website or by contacting you.
Contact us
If you have any comments or questions about this Privacy Policy or any questions relating to your personal data processing, please contact our Data Protection Officer at the address below. You can also raise a concern or lodge a complaint with a data protection authority or other official with jurisdiction, if You are in European Union or United Kingdom. You can find a list of data protection authority here: https://edpb.europa.eu/about-edpb/board/members_en
LINKIND TECHNOLOGY CO.,LIMITED
FLAT/RM 19C LOCKHART CENTRE 301-307 LOCKHART ROAD WAN CHAI HONGKONG
Email Address: service@linkind.com
Thank you
for taking the time to understand our Privacy Policy!